Sustainable Carbon Conversion
Updated May 19, 2021
Information you provide to us
You may provide the following information to us online:
Personal and contact information, such as name, date of birth, email address, mobile/landline telephone number, home address, age, and gender
Payment information, such as credit card information and billing address
Information you post: If you comment or otherwise provide information in a public space on one of our websites, we collect a record of it and any personal information included in the comment. For example, this may include posting a review of a product Information you provide through social media
Other information you give us when you contact our home office, our customer services team, when you engage with our social media platform (for example by tagging us in a post on Instagram), or when you otherwise interact with us
Information collected through automated means
We may use automated technology such as cookies and other tracking software to collect personal information from your computer system or mobile device. We may collect the following information:
With your permission, we may also collect your precise location data
We may also collect the time spent visiting, usage patterns, and the domain name of the website from which you linked to our websites
We use this information on an anonymous basis and do not use it to identify any particular user
We do not link this data to any other data that we hold about you
Third parties may also provide us with additional publicly available information about you
You share personal information with us in various ways. For example, we receive personal information when you:
Create an online account
Participate in surveys, competitions, promotions or certain discounts/coupons
Contact our office, customer services team, online, or over the phone
Submit an application for employment
Interact with us on social media (by mentioning/tagging us or by contacting us directly)
Interact with our websites, such as when you visit our websites on a device, enable location-based features, or click on sponsored links or third-party advertisements on our websites or on other websites and online services
Interact with emails we send you
Fill out a project opportunity form
Subscribe to our email list
At this time, we do not track our users’ personal information over time and across third-party websites.
We use your personal information for business purposes: to make our products and services available to you; to improve our operations; and for security and legal reasons.
Some examples of how we use your personal information include:
Communicating with you regarding website inquiries
Responding to your questions and comments
Providing you with marketing material via SMS, mail and email (with your consent where required by law)
Ensuring that our websites are presented in the most effective and relevant manner for you and your device, including setting default options for you such as language
Conducting checks for fraud or other illegal activity
Protecting our rights or property (or those of others)
Fulfilling our legal and compliance-related obligations (such as if we receive a legitimate request from a law enforcement agency)
We do not sell personal information to third parties.
In order for us to provide our products and services to you, we may share some of your personal information with trusted third-party service providers, with other members of the HYCO1 corporate family, or with public authorities. For example:
We may share your financial information including your credit, debit card or other payment information with third parties to ensure that your payment is safe and that your details are not being used fraudulently
We may disclose your personal information to our insurers where we believe that it is required by law or contract
We may share data with other members of the HYCO1 corporate family to facilitate operations and business
We may share or disclose your personal information with law enforcement agencies or public authorities in order to prevent or detect crime or fraudulent activities, as well as in order to fulfill any legal or regulatory obligations
We may share your personal information to comply with court orders and to exercise and/or defend our legal rights
We may share your personal information in the event we sell or transfer all or a portion of our business or assets
We may use your personal information with your consent or as otherwise permitted or required by law
We also disclose non-private, deidentified, aggregate or otherwise non-personal information with third parties, including social media companies like LinkedIn, Instagram, and Facebook, and online advertising companies like Google, to deliver targeted advertising about other products and services for marketing purposes. You may opt-out of receiving marketing messages by using the opt-out mechanisms and links provided in each message.
Depending on your jurisdiction, you may have certain rights with respect to your personal information. If you would like to speak to us about any of your rights, please contact us
Your Nevada Privacy Rights
Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to firstname.lastname@example.org
Your California Privacy Rights
ACCESS TO SPECIFIC INFORMATION AND DATA PORTABILITY RIGHTS FOR CALIFORNIA RESIDENTS
You have the right, subject to certain exceptions defined in the California Consumer Protection Act “CCPA” and other applicable laws and regulations, to request that companies disclose certain information to you about their collection and use of your personal information over the past 12 months. This right of access includes information about:
DELETION REQUEST RIGHTS
You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that a company delete any of your personal information that it has collected from you and retained, subject to certain exceptions.
EXERCISING ACCESS, DATA PORTABILITY, AND DELETION RIGHTS
To exercise the access, data portability, and deletion rights described above, California residents may submit a verifiable consumer request to us by either:
Calling us at 1- 281-454-4224
Submitting an online request to email@example.com
The verifiable consumer request must:
Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected personal information. This may include requesting that you provide us with at least two or more pieces of personal information to match against personal information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
DO NOT SELL RIGHTS
You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that companies stop selling your personal information and refrain from doing so in the future. HYCO1 does not sell personal information (as defined by the CCPA), nor does HYCO1 intend to sell personal information in the future. However, if you would like to submit such a request, please send your request to firstname.lastname@example.org
Only you, or a person you have designated in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request or do not sell request related to your personal information. If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.
You have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you services.
Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of services.
Suggest that you may receive a different price or rate for services or a different level or quality of services.
If you are a California resident, California Civil Code Section 1798.83 permits you to request a list of all third parties to which we, during the immediately preceding calendar year, have disclosed certain personally identifiable information for direct marketing purposes. HYCO1 does not share personal information about its consumers with any third parties outside the HYCO1 corporate family for their own marketing purposes. We are only required to respond to a customer request once during any calendar year. To make such a request you should send a letter to HYCO1, Inc., Attention: California Privacy Rights; 15403 Vantage Parkway, Suite 320, Houston, TX 77032. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response.
If you no longer wish to receive our marketing materials, you can unsubscribe by clicking the unsubscribe link in our marketing emails. We want to ensure that all the information we have about our customers is correct and up to date. If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name or address) please submit a new contact form on our websites with the updated information.
We take the security of your personal information very seriously. We have implemented various strategies, controls, policies and measures to keep your information secure and keep these measures under close review.
This means that your information is protected and only accessible by HYCO1 personnel who need it to carry out their job responsibilities, or shared with third parties as described above. We implement physical controls in our buildings that restrict access to your personal information.
Attn: Data Privacy Manager
15403 Vantage Parkway, Suite 320
Houston, TX 77032